Reviews
Hear what others have to say about their experience.
Lori Westlake
Lori Westlake
1716942022
SunState Pools did a full remodel of our pool and yard. Our Project manager Jacob was excellent at communicating with us and keeping things moving. All the contractors did an excellent job and Jacob would check their work and make sure we were happy with the outcome. We checked other companies before Sun State. They were the only ones who really listened to what we wanted. It is a plus that they handle all aspects of any work to be done. This is the company you want to hire !
Lawrence Cohen
Lawrence Cohen
1716915068
Very satisfied with the workmanship of the crew. Some spots on the pavers next to the pool deck were addressed within two days. Project done just in time for 100-degree weather.
Jennifer DeHart
Jennifer DeHart
1716404270
Jeff Kluth
Jeff Kluth
1715885094
I can't recommend Sun State Pools LLC highly enough! From start to finish, my experience with them was nothing short of exceptional.First off, the speed in scheduling was impressive. I reached out to several companies for quotes on resurfacing my pool deck and backyard concrete areas, and Sun State Pools was not only prompt in their response but also incredibly accommodating with scheduling the work. They understood that I wanted to get the project done efficiently and worked with me to find a time that suited my needs.When it came to the quality of workmanship, Sun State Pools truly exceeded my expectations. The team they sent was not only skilled but also meticulous in their approach. They paid attention to every detail, ensuring that the resurfacing was done flawlessly. The end result was a pool deck and backyard that looked brand new, adding significant value to my property.What really stood out to me, though, was the follow-up and engagement throughout the process. From the initial consultation to the completion of the project, the team at Sun State Pools was communicative and attentive. Special thanks to Ricky and AJ for their outstanding customer service. They went above and beyond to ensure that all my questions were answered and that I was completely satisfied with the work being done.Overall, Sun State Pools LLC has set the bar high when it comes to pool deck and concrete resurfacing. If you're looking for a company that delivers top-notch service, quality craftsmanship, and outstanding customer care, look no further than Sun State Pools. I'm beyond thrilled with the results and will definitely be using their services again in the future!Before Picture - 3 different colors of concreteAfter Picture - 1 unified finish and colorTotal Sq. Ft. - 1800Total Project Time Once Initiated - 5 Days from Demo to Complete with 2 Days being over a weekend.
Matt Hunzinger
Matt Hunzinger
1715753373
We were redoing our landscaping and decided we needed to resurface our 23 year old pool. We contacted several companies for quotes and chose to work with Sun State Pools. The whole team was great to work with. They are very knowledgeable, work well with your schedule and did an exceptional job. Our pool turned out better than we imagined and everyone who has seen has been very impressed
John C.
John C.
1715316618
I recently had a pool remodel and was very pleased with the work of Sun State Pools. They were very fast getting the work done and kept in touch with me at...
Eric Cumley
Eric Cumley
1715275851
Sun State Pools recently completed a full-scale pool/patio remodel of a 21-year old resale my wife and I purchased in Goodyear/Pebble Creek. Our experience with Sun State was outstanding. Jacob Victor was the project manager assigned to our job and he is exceptionally good to work with. Along with being super knowledgeable and a great communicator, Jacob pays careful attention to detail and places a high priority on getting things done right. His reliability and high standards combined with the Sun State's skilled craftsmen produced an absolutely gorgeous result. I could not recommend Sun State more highly. PS before hiring Sun State I also interviewed *six* other remodel contractors. Believe me, I did my homework and I absolutely chose the right company for the job (plus their pricing was right in line with the other firms we considered.) If you're looking for a premium result on your pool/patio project let me save you some time. Just call Sun State today. You won't be disappointed.
frank zmuda
frank zmuda
1714175677
Everything went well until the very end they were supposed to put the Popups in, but the man left out five. Now I have to try and do that. after speaking to the company, they sent the man out almost immediately and remedied the situation. I recommend this Company highly
Laura Carr
Laura Carr
1713630303
Really great experience with Sun State! Ricky‘s idea for the diagonal tiles really helped with the design. Our project manager, Matt was really easy to work with. The crews were efficient, clean, and professional. Our pool looks beautiful! Highly recommend!
Alison Scott
Alison Scott
1712532881
We could not have been happier with our experience with Sun State Pools. Jacob came out to do our consultation and was very knowledgeable about the resurfacing process and pools in general. He was straightforward regarding timelines and expectaitons. We were very lucky to continue working with Jacob as our project manager and the process was so smooth. He kept us informed on next steps and was extremely responsive. The team was respectful of our property and always cleaned up after work was done. We are thrilled with the final product an the hassle-free nature of the entire process. We would highly recommend working with Sun State.
Pamela Schiller
Pamela Schiller
1712163346
We interviewed about 5 pool companies for our much needed update for our pool . We chose Sun State Pools due to their responsiveness and thorough conversations of what to expect . The other companies came out and gave us bids but never followed back up with us. Sun State pools followed up on our questions and were patient with our timing. The pool looks amazing and we couldn’t be happier with how pretty it is . Additionally all the work was timely and was finished in the time they gave . Would recommend.
Thomas Scott
Thomas Scott
1712019855
They were fantastic from the initial quote thru the whole process. We took a half a dozen quotes and they where the ones we went with solely because you got the feeling they wanted to help and not just get your business
Trellany Bodine
Trellany Bodine
1711429225
Great work, timely, communicative, best price!
J B
J B
1710986359
Sun State Pools did a great job on our remodel. Competitive price and quality work, what else can you ask for?
Kali Cotner
Kali Cotner
1710907515
I wish I could leave Sunstate Pools a perfect review, but I just cannot in good conscience give it five stars. The sales guy Nick was fantastic and not pushy. The ladies in the office were nice and accommodating. The work that was done on our pool deck was great. Once the project started, it was done quickly and the group cleaned up our backyard appropriately. My big issue was with our project manager AJ. He does not know how to communicate, does not tell you when people will be showing up at your house, is rude and condescending, and gets defensive when you ask for appropriate communication on your job. A project managers job is to communicate with all parties involved, and he did a terrible job of this. If you can work with another project manager instead of him, then I would highly recommend this company. If they don’t allow you to have another project manager, then run in another direction.
Kali C.
Kali C.
1710766068
I wish I could leave Sunstate Pools a perfect review, but I just cannot in good conscience. Give it five stars. The sales guide Nick was fantastic and not...
Jean Puccio
Jean Puccio
1710531683
We would definitely recommend Sun State Pools. We worked with Jacob and A. J.. Both of them were very easy to work with and kept us updated. All the crews did an excellent job and cleaned up after they were done. The crews were very respectful of our property. All work was completed in the time frame we discussed. We had our pool remodeled with pebble tec and our cool deck expanded and redone. We are very happy with the work that was done.
Sheri Borselli
Sheri Borselli
1710523263
I would highly recommend this company. They have been honest, hardworking, friendly, and timely, all at a competitive price. No pressure sales.
Val O
Val O
1710433286
Mike and his team are amazing!!! Even with little things they are very meticulous and very good at their job. Great communication and care about the customer and the work they do. Highly recommended for pool remodeling and hard scape projects. Appreciate the hard work guys 🙂
Kevin Hasse
Kevin Hasse
1710290524
Brian was my sales guy. Although I haven’t made a decision as to whether or not I’m going to get a pool this year, I will say that my experience was great. From the initial visit to tile selection.
We are having the decking resurfaced and the pool resurfaced with mini pebble and new tile along with new lighting and eliminating the infloor cleaning.Jason has been great at keeping us informed on scheduling which has been as spot-on.The deck resurfacing is the only thing left to be done but everything else looks great.
william smith
william smith
1710265670
Both our pool and in ground spa look beautiful and the overall experience met our expectations. Really appreciate the quick response when our pool filter failed on start up. Our project manager Matt came through with a replacement within 24 hours. Much appreciated!!
Kari leWay
Kari leWay
1709578875
Very professional, fast and amazing work. Very quality work.
Duncan Cano
Duncan Cano
1709080885
Ron Smith
Ron Smith
1709078933
Sun State, and their sales rep AJ, should walk around in White Cowboy hats. The pool industry we have found is truely the wild wild west and there are lots of Black hat players just waiting to take your money. You can rest assured Sun State will give you a fair deal and exemplary service. I know this sounds a little salesy, but I just cant help it, these guys really do care about being the best and it shows in everything they do!
Chrissie C.
Chrissie C.
1708874478
We had our pool resurfaces and added new travertine. Pleased with the work. They listened and delivered. I would have given them 5 stars but the forgot the...
Eve Morse
Eve Morse
1708442895
Sun State Pools and all staff members were a delight to work with. Crew members were competent and professional. There were no surprises from start to finish. I highly recommend Sun State Pools without reservation.
Julie Kanters
Julie Kanters
1708386652
Sun State did a great job! Everything looks nice and new again!!
Patrick Dolan
Patrick Dolan
1707854485
Sun State Pools and Matt Riney in particular were outstanding on our recent pool remodeling project. They were on time, on budget and did a quality job every step of the way! Their workers were friendly, competent and never left a mess. Matt kept us apprised of every key step and responded quickly. Great job!!
Will Harris
Will Harris
1707849012
We shopped around and got a couple of quotes. Sun state had the best prices, so that’s who we went with . They started on time and finished in their timeframe. We are very happy with the end results . The only slightly negative thing I would say is, the workers didn’t speak much English and if I had questions, it was a little hard to get an answer that I understood. Overall, it was a good experience.
Alisha Marsh
Alisha Marsh
1707171365
We started the process of a pool remodel back in August and demo should be starting very soon!!! (Delayed a couple of months on our part)The customer service from Taylor Rab has been that of a “go one better” for the customer.He communicates well and quickly keeping us posted on updates. Which should be applauded considering how many changes we have made to our design! HahaI have enjoyed working with everyone on the team so far but my recent communications with Taylor needed to recognized!Excited to share the before and after and review of completion and satisfaction for this company. Thank you team!
Carter Abbott
Carter Abbott
1706627867
We had Sun State replace the tiles along the edge and resurfaced the pool with Kool Pebble. The work was done on a timely manner and the final result looks great.
Lorine Cobb
Lorine Cobb
1705720283
Attentian to detail!Honest!
Amy Jo Fanter
Amy Jo Fanter
1705618167
They did a great job! Matt made sure all of our issues were addressed.
Deanna Keys
Deanna Keys
1705524226
We had a great experience redoing our 18 year old plaster diving pool to a small stone pebbletec pool. The whole experience was excellent, and the 3 trades involved were all very professional and did very good work. They took their time and were very percise, plus they did a great job keeping the work site clean and organized. The only frustration is that the Pool Operations supervisor had trouble knowing the timing of the arrivals of the teams. More times than not he knew that they were arriving after they already showed up. This could have been and issue, but for us it was ok.
Justin R
Justin R
1705000256
Top tier experience from start to finish. Here's a few of the things that stood out to me on my project:Great price - AJ was able to propose a pool resurfacing option that fit my budget and was able to generate a quote shortly after taking a look at the pool. Didn't try to upsell me or point me towards options I didn't need.Responsive - AJ (Sales) and Oz (Project Manager) always got back to me quickly. If you hate running after contractors, this is the company for you.Quality workmanship - Pool looks great and we've gotten a ton of compliments on it. Project was also done a lot sooner than we expected. Most importantly my property was clean when their crews left.Showroom - A design consultant was able to walk us through different options and show us what our pool would look like in their showroom.Overall it was a great experience and I would be happy to use them for future work.
Mindy Paul
Mindy Paul
1704551540
Jacob @ Sun State Pools worked with me, on short notice throughout the New Years weekend. He got a new pool pump & filter system installed asap! (The neighbors were complaining about the old noisy one!) And the new one is soooo quiet!
donald robinson
donald robinson
1703869019
Nick came out and explained exactly what was to be expected. And 100 percent like he said, it was on time for my grandsons birthday, (very, very) pleased would highly recommend
Diane Maehl
Diane Maehl
1703773562
Sunstate Pools resurfaced our pool & did some remodeling (added a Baja Shelf, removed an ugly water feature) and I was impressed with their service & expertise throughout every step of the process. They took time to work with me on the design, kept me informed as different crews came in to do the various stages of the project, and made sure all was done to my satisfaction before moving on the the next phase. They always showed up when they said they would, stayed on schedule, and finished ahead of schedule. I wholeheartedly recommend Sunstate to anyone needing pool work done. I especially appreciated them keeping me in the loop, explaining different aspects of the project, and their willingness to accommodate my schedule so that I could be there when important parts of the project were happening, and listening to my input and concerns along the way. The final product is beautiful and the quality of the work is outstanding. I am a very happy client!
Peter Pasiakos
Peter Pasiakos
1703653641
These guys are the real deal. I almost thought the price was too low. I had a six year old cool deck pool patio that completely peeled last year. Going into the winter months I contacted Sun State Pools and within 4-5 weeks I’m completely finished. Once the materials were selected by me and delivered to my house, the installers took all of 2.5 days to complete. And it looks absolutely amazing.
Lori Myrick
Lori Myrick
1702594258
Everyone at Sun State Pools was great to work with, very friendly and helpful. Everything was done on schedule, and the work was excellent. My pool looks great! I would highly recommend using them.
Miguel Barreras
Miguel Barreras
1702495979
Kris Maloy
Kris Maloy
1702408514
Our pool remodel is going perfect and our project manager is amazing. So far all of the different vendors have been excellent.Highly recommend these guys.
Fernando Mendez
Fernando Mendez
1700095769
From the beginning, Sun State Pools was there for me. From answering all of my questions to keeping me up-to-date. We are halfway through the project and so far so good!
Amanda Dell
Amanda Dell
1698700971
Nick, Jason, and all the crew were great to work with! Everything looks fantastic! Thank you so much for making everything easy. Definitely recommending to all my family and friend's!
Dondi Sahlinger
Dondi Sahlinger
1698607071
We are very pleased with the outcome of our pool upgrade. Management staff was nice to deal with. Especially pleased with the help we got from Rey. He was incredibly knowledgeable and answered all our questions on the new upgrade. Took his time to explain things which was very appreciated.
Dan Good
Dan Good
1698171354
Great team. Work was done on time and with great care and quality.
James Wilson
James Wilson
1696377081
Sunstate did a full remodel with mini-pebble tec, tile and decking. The craftsmanship, punctuality and work ethic of the contractors were superior. Tyler was a great project manager. The communication was good and the price was reasonable. I highly recommended Sunstate Pools.
Chris McGraw
Chris McGraw
1696353957
Great experience working with the crew at Sun State Pools! Super communicative about project and when crews would arrive. Matt our project manager was awesome and I really enjoyed working with him on our new deck and kool deck covering. New concrete looks like it was there from the initial build and flows perfectly! We can’t wait to enjoy years of using our new pool area.
Elouise Flagg
Elouise Flagg
1696294816
We would recommend Sun State Pools in a heartbeat. Great selection, service and attention to detail.
Holly W.
Holly W.
1693334720
We love our pool remodel! Sun State pools and their staff were so easy to work with. We had open lines of communication with them every step of the way....
Sandhya G.
Sandhya G.
1693239061
We remodeled our 35000 gallon pool with Sun State pool. I took 15 quotes from top pool remodel companies in Scottsdale and Phoenix and after very careful...
Amanda R.
Amanda R.
1688402299
Had old plaster pool resurfaced with mini pebble. Reymundo, our superintendent was the best. Great communicator, on time, strong sense of accountability...
Deanna F.
Deanna F.
1682368205
We had our pebble tech redone and added some ceramic tile and glass tile. Couldn't be happier. The finished product is amazing and all the workers did a...
Sandra H.
Sandra H.
1678102646
Sun State Pools was terrific from start to finish! Mike and Ricky made sure to be on top of the job every step of the way. They started the job earlier and...
Stephanie A.
Stephanie A.
1643963358
Sun State Pools resurfaced and titled my very old pool. They also installed a tanning shelf and replaced my pool pump. Mike, Jacob and the entire team...
Kim Z.
Kim Z.
1638105817
We just finished remodeling our almost 30 year old pool. Our plaster showed some wear and we replaced it with pebble tech. The waterline tile was outdated...
Consumer A.
Consumer A.
1565692881
Why didn't I make the change earlier? I was doing business with the same pool company for 13 yrs. I was never happy. They lied to me, cheated me out of...
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