Reviews
Hear what others have to say about their experience.
Excellent
Sun State Pools
Based on 279 reviews
I used sun state pools to resurface my 24 year old in ground swimming pool. From the estimate I was given by Troy freese.To the different workers that came by to do the work and to my supervisor taylor who did a fantastic job, and all the office people that set up appointments, picking colors of tile , and making sure billing was correct I thank you all for your hard honest work to make this all come together. The pool is I believe finished above and beyond basic standards. I've had numerous compliments. I've already had people taken sun states phone number to have work done by sun state. One thing I do is make sure I have plenty of different drinks and food and chips available for everyone working. It's my way of saying thank you to all. I believe I got a great warranty if anything arises in the future. I don't have a bad word at all to say about this company. Definitely an A plus company to work with. Honesty and cleanliness were never compromised from them here each day. They make sure their contract is followed by the book. No cutting of corners or substituting cheapness. I took 4 months getting different company's to quote the work. Apples to apples sun state was the best priced quote with the most knowledge to all my questions. Thanks again everyone and til we meet again.
Response from the owner:Thank you so much for your kind words and detailed feedback! Our team truly appreciates your acknowledgment of the hard work and dedication put into resurfacing your pool. It's great to hear that you're satisfied with the final result and that you've received compliments on it. We're thrilled to know that you found our team honest, thorough, and reliable throughout the entire process. Your hospitality with drinks and food for the workers doesn't go unnoticed, and it's a wonderful gesture of gratitude. We're glad that you found our pricing competitive and our service top-notch compared to other companies you considered. Rest assured that we stand by our work with a great warranty should you need it in the future. It was a pleasure working with you, and we look forward to any future opportunities to assist you. Thanks again, and until next time!
Really pleased with Sun State’s work on my pool. My project was a full Chip-out and remodel. They worked around my odd travel schedule and completed the project on time and on budget. And of the 3 quotes I received, they were the most responsive and least expensive. Would recommend you reach out to Sun State before committing to anyone else.
Response from the owner:We're thrilled to hear about your positive experience with our team! Working around your travel schedule was no problem at all. We always strive to be responsive and provide great value for our customers. Thank you for recommending us!
Not sure if Chris would be considered a technician but he is one of the best as a contact. He always is on time for appointments & always text with information.
Response from the owner:Hey there! We're thrilled to hear about your positive experience with Chris! Our team values punctuality and clear communication, so it's great to know that Chris is hitting the mark. If you ever need anything else, feel free to reach out. Take care!
We own a winter home in AZ. We hired Sun State Pools to take care of our pool while we are away. I am blown away by the Sun State team!! Excellent service & beautiful results. From the initial consultation to still today- the entire team is professional, knowledgeable, and incredibly responsive. I am in Arizona for the summer and the pool looks better than it ever has! We cant wait to make all our family memories by the pool!! Highly recommend them to anyone looking for all things pool!
Response from the owner:Our team is thrilled to hear about your positive experience! We're so glad we could take care of your pool while you're away and that you're happy with the service and results. It's great to know that the pool looks better than ever, and we're excited for you to create wonderful memories by the pool. Thank you for recommending us - we truly appreciate it!
I have had an outstanding experience with Sun State Pools. During an extended time away from home, they managed the care of my pool with the highest level of professionalism and attention to detail. Their team maintained excellent communication throughout, providing regular updates and ensuring everything was handled seamlessly in my absence.

A special note of appreciation goes to Jordyn and Bella in the office. Their responsiveness, professionalism, and genuine commitment to customer service were truly impressive. They made every interaction pleasant and efficient, reinforcing my confidence in the company as a whole.

Sun State Pools continues to provide regular maintenance for my pool, and I wouldn’t trust the care of it to anyone else. Their reliability, expertise, and consistently high standards set them apart. I highly recommend them to anyone seeking top-tier pool service.
Response from the owner:We're thrilled to hear about your positive experience with our team! Keeping your pool in top shape while you were away was our pleasure. Jordyn and Bella are truly amazing, and we're glad they could make your interactions pleasant and efficient. It's wonderful to hear that you trust us with your pool's care. Thank you for recommending us!
Taylor was on job foreman,, explained everything in detail, what was expected during tearing out old pebble tech to replacing it with new. Also what I needed to do after pool was filled with water.. he was great. Bob
Response from the owner:Thank you for sharing your experience with our team! We're thrilled to hear that Taylor was able to guide you through the process with detailed explanations. If you have any more questions after your pool is filled, feel free to reach out. Our team is here to help. Thanks again, Bob!
Sun State did a beautiful job restoring our pool. They fixed our pool deck and replaced our tile and surface and it looks awesome. Paul our super stayed on top of things every step of the way and kept us informed of everything we needed during the project. Highly recommended
Response from the owner:Thank you for the kind words! Our team is thrilled to hear that you are happy with the pool restoration. Paul is indeed a superstar, and we are glad he kept you informed throughout the process. If you ever need anything else, just let us know. Enjoy your beautiful pool!
We came from a horrible experience from a previous pool company who left our pool half done. We were a little worried about starting this process again due to past experiences. But we decided to try again with Sun State Pools.

We have to say we did have a small hiccup with Sun State Pools but we were pleasantly surprised with their ability to not only admit their mistake, but appoligize face to face and then work hard to keep our business and provide us ways to get our pool finished within our budget. This company not only provided a great product but also provided integrity, and humility. There aren't too many companies out there willing to stick it out even through mistakes. Thank you again Sun Sate Pools !
Response from the owner:Our team truly appreciates your feedback and the opportunity to make things right. We understand your initial concerns, but we are glad we could exceed your expectations. Your support means a lot to us, and we are committed to delivering a quality service with honesty and dedication. Thank you for choosing our team for your pool project!
They worked around my covers on the hand rail. Got some chips in my turf and 3 different places where they cleaned there equipment.
Response from the owner:We're really sorry to hear about the inconvenience caused. Our team will address these issues promptly and ensure better care is taken in the future. Your feedback is crucial for us to improve. Thank you for bringing this to our attention.
From the initial discussions with Sales through the final sign-off of the job, it was very apparent that Sun State Pools cares about their customers and is committed to Quality. Special thanks to Matt, Jordan and Taylor! Everyone who has seen it, thinks it looks great! We are very happy and recommend using Sun State Pools, you won't be disappointed. We really look forward to swimming this summer in our pool!!
Response from the owner:We are thrilled to hear about your positive experience with our team at Sun State Pools! 🌞🏊 Thank you so much for your kind words and for recommending us. We can't wait for you to enjoy your pool this summer! Happy swimming! 🏖️🌊
Response from the owner:We greatly appreciate your feedback.
After researching several companies to replace the plaster on my pool, I selected Sun State Pools. Sun State offered good warranties and their prices were competitive.

This was a huge project involving many hard working crews. I am grateful that there are people willing to do this work. It's definitely not something for the average Do-It-Yourselfer.

Special thanks to Paul Munninger, who was always personable and helpful during his several on-site visits.
Response from the owner:Thank you so much for choosing our team for your pool project! We are thrilled to hear that you had a positive experience with Sun State Pools. It's great to know that our hard-working crews made a difference. We agree, pool plastering is indeed a job best left to the professionals. Paul Munninger will be delighted to hear your kind words. Thank you for taking the time to share your feedback!
We recently engaged Sun State Pools to refurbish our backyard walkway and pad. The team was not only on-time over the two days it took to complete the job. The project superintendent(Chris) was fully engaged in ensuring that all aspects of the project were completed as per the proposal work plan. Chris also returned to ensure that we were pleased with the work, as we were! We are also meeting with Troy next week to get a proposal for more similar work!
Response from the owner:Thanks so much for your kind words! 🌟 Our team is thrilled to hear you're happy with the work done by Chris and the rest of the crew. We can't wait to assist you further with your next project. Looking forward to meeting with you and Troy next week!
Let me start off by saying that looking for a resurfacing of our pool was scary. We had no knowledge of what to expect as far as cost. Luckily, we ran into a few great people at Sun State. I believe Ricky was the first guy that came out. He was thorough with his explanations and gave us pros and cons of the different options. Once we agreed to move forward, we were handed off to Taylor. Ricky set the bar high, but Taylor pole vaulted over that bar. I can be quite meticulous, but Taylor was patient, answered every call that he received, and every question that I had. I sometimes thought that he was too honest, but it was genuine. We are extremely satisfied with the end product as of right now, and we did appreciate the level of service that was rendered.
Response from the owner:We are thrilled to hear about your positive experience with our team! Ricky and Taylor truly go above and beyond for all our customers. Your satisfaction is our top priority, and we are delighted that you are pleased with the end result. If you ever need anything in the future, don't hesitate to reach out. Thank you for choosing us for your pool resurfacing needs!
Awesome team to work with. The tile guys are the best. The deck crew. Wow. Beautiful job
Response from the owner:Thank you so much for the kind words! Our team really appreciates your feedback. We're thrilled to hear that you're happy with the work done by our tile guys and deck crew. We're here whenever you need us.
Sun state pools and their sub contractors literally transformed my back yard and swimming pool.
Paul Munninger - our my project manager for the job was great to work with and I would recommend Sun State pools to anyone out their looking to remodel or build a new pool
Response from the owner:Thank you so much for your kind words! We're thrilled that you're happy with the transformation. Paul Munninger did an amazing job as the project manager. If you ever need anything else, just let our team know. We appreciate your recommendation!
I had a fairly small but tricky pool deck area that needed replacing with travertine tile. Jason and the crew did a great job. Would not hesitate to recommend them.
Response from the owner:Thank you for your kind words! Our team is thrilled to hear that you are happy with the work done on your pool deck. If you need anything else in the future, feel free to reach out. We appreciate your recommendation!
Taylor has been very communicative and extremely helpful throughout the process thus far. The office staff, including Jordyn has been very responsive to any questions we have presented to them. Our experience with Sun State has been very positive up to this point. Troy is very knowledgeable and has been a pleasure to work with.
Response from the owner:Thank you so much for your kind words! Our team truly values clear communication and helpful support. We're thrilled to hear about your positive experience with us. Troy and Jordyn are fantastic team members who always strive to provide excellent service. We look forward to continuing to assist you!
Great- hard - working individuals And Friendly. Jason is very attentive which makes the whole process easy
Response from the owner:Thank you for your kind words! Our team strives to be hard-working and friendly. We're glad Jason's attentiveness made your experience easy.
We remodeled our pool and patio with Sunstate pools. Can’t say enough great things about them from start to finish. Most affordable and quality work was amazing. Oz our contractor communicated each step with us from start to finish. Kept us informed all the way. Lots of company’s use subcontractors I think all workers were Sunstate. We got four quotes from other big company’s Sunstate was the most detailed 4 1/2 pages one company’s quote was a page and half. Great to use a local family business.

Jim and Rhonda
Response from the owner:Jim and Rhonda! Our team is thrilled to hear about your positive experience with Sunstate pools. Oz sounds like a great contractor, and we're glad to hear that the communication throughout the process was excellent. It's fantastic to know that you found our detailed quote and local family business approach to your liking. If you ever need anything else, just let us know!
Sun State team did an awesome job on our pool resurfacing project with new mini pebble tec . It is beautiful! So friendly, helpful and knowledgeable. Our Project manager Paul was outstanding especially liked his black alligator cowboy boots. We are very happy with the results and highly recommend SunState. A very good experience . Dick & Linda Whalen
Response from the owner:Thank you so much for your kind words, Dick & Linda! Our team is thrilled to hear that you are happy with the results of the pool resurfacing project. Paul, our project manager, is indeed outstanding and always ready to go the extra mile. We're glad you enjoyed his unique style with the black alligator cowboy boots. If you need anything else, feel free to reach out. Wishing you many days of enjoyment by the pool!
I needed to get my pool ready for summer and after vetting a few companies I chose Sunstate! I can’t tell you how happy I am that I did! Not only does my pool and tile look absolutely amazing but the process was absolutely seamless. Paul was easy to work with and communicated through every step of the process. Summer her we come!!!! Woohoo!
Response from the owner:We're thrilled to hear that you had a great experience with our team! Getting your pool ready for summer should be exciting, and we're so happy we could make it seamless for you. Paul is fantastic at what he does, and we'll make sure your summer by the pool is nothing short of amazing! Enjoy the sunny days ahead! ☀️🏊‍♂️
Thanks to Taylor and the team! The new deck looks great and they were efficient and speedy in getting the work done!
Response from the owner:We're so glad you're happy with the new deck! Our team strives to make the process efficient and speedy for our customers. Thank you for the kind words!
Look no further. Sunstate is the one! I had obtained several estimates from different Pool Deck Resurfacing companies and decided on Sunstate. I’m very happy that I did! Ricky called me minutes before a was about to sign up with another company and he literally saved me over $1,000. The crew were very knowledgeable and professional and did an excellent job explaining the steps as they worked and also cleaning up afterwards. Paul made sure that I was completely satisfied before signing off on the project. I highly recommend this company!
Response from the owner:We're thrilled to hear about your positive experience with our team at Sunstate! It's fantastic to know that Ricky was able to help you and that our crew provided excellent service. Customer satisfaction is our top priority, and we're glad to have met your expectations. Thank you for recommending us!
Oz was very responsive to answer our questions and help us through the pool resurfacing process. He is also a great person. Thank you.
Response from the owner:We're thrilled to hear that Oz was so helpful and responsive! Our team is always here to make the pool resurfacing process as smooth as possible. Thank you for your kind words!
The process was excellent from start to finish. The quality of work was also excellent and the work was done and finished as scheduled. Communications were great and our superintendent Taylor went above and beyond to make sure that we were pleased with all aspects of the pool remodel. We are very happy with the finished product.
Response from the owner:We're thrilled to hear about your positive experience! Our team is dedicated to providing excellent service and ensuring our customers are happy with the results. It's wonderful to know that Taylor, our superintendent, went above and beyond to make sure everything met your expectations. Thank you for choosing us for your pool remodel!
We had new pebble tec and pool decking installed. All the crews did a great job and always left the area cleaner than it was when they arrived. Paul did...
Communicated well along the journey.
Response from the owner:We're glad to hear that you felt well-informed throughout the process! Our team always aims to keep our customers in the loop. Thank you for your kind feedback!
Jason was amazing. Got out there quick and they completed the repair for my clients that another company was unable to figure out. Highly recommend
Response from the owner:We're so glad to hear that Jason was able to help out! Our team is always here to go above and beyond for our clients. Thank you for recommending us!
They did an awesome job on my poolwitj tile cleaning and acid wash. I had my kool decking totally redone. It looks amazing! The crews were timely, respectful, and cleaned up after each day. Jacob is amazing to work with and answered all of my questions and concerns. I highly recommend Sunstate for remodeling/restoration of your pool and decking.
Response from the owner:Thank you so much for your kind words! Our team is thrilled to hear about your positive experience with our pool and decking services. Jacob and the crew are dedicated to providing excellent service and ensuring everything looks amazing. We appreciate your recommendation and are here for any future pool remodeling or restoration needs you may have.
Our pool remodel supervisor Paul is easy to deal with and kept us informed and showed genuine care in how our pool was going.
The end result is amazing and I could not be happier. Great job Sun State. And Paul. Thank you.
Response from the owner:Thank you so much for your kind words! Our team is thrilled to hear about your positive experience with Paul. We are delighted that you are happy with the end result of the pool remodel. Your satisfaction is our priority, and we are always here to assist you.
Very happy with everything.
Paul is easy to talk to and answers all of our questions.
Response from the owner:We're thrilled to hear that! Our team loves helping out and making sure all your questions are answered. Feel free to reach out anytime!
Response from the owner:Thank You Kaino
After obtaining 10 quotes for our pool project I picked Sun State Pools. I don't regret it. We had to get our pool resurfaced and added a baja step. The end product is great. The pool looks great and we are excited to have the baja step and a nice looking pool. I would pick them again if I ever needed to. One thing I would do differently is to remove the pop ups after the pool is drained and before the company begins the chipping out the old pebble. I believe that would have saved me some pop ups. The 4 stars is because I would prefer better communication. Our superintendent, Paul, I believe, was new to the company so he was dealing with a learning curve. It all worked out and Paul has a personality that made it easy to work with.
Response from the owner:Thank you for choosing us for your pool project! We're thrilled that you're happy with the results, especially the new baja step. We appreciate your feedback about the communication and will work on improving it. It was a pleasure working with you, and we look forward to any future projects.
The tile workmanship was awesome!
Response from the owner:We're thrilled to hear that you loved the tile work! Our team always aims to deliver top-notch craftsmanship. Thank you for your kind words!
I’ve done three pools with Sun State. They do a great job, quality work and Jacob (Superintendent) takes care of business. If they say they will be at the job site you can count on them.
Ricky (sales) knows the business and offers great suggestions on how to make your pool special.
Response from the owner:We're thrilled to hear about your positive experiences with our team! Jacob and Ricky truly excel at what they do. Your satisfaction is our top priority, and we look forward to creating more exceptional pools for you in the future.
Excellent! Project Manager Paul was awesome. He communicated clearly and politely; answered questions in a timely manner. Paul was on top
of the project and we really appreciated his efforts. From draining to refilling was 5 days. Best of all the pool looks amazing…makes me want to jump in albeit is too cool 😎
Response from the owner:Thank you for the kind words! Our team is thrilled to hear about your positive experience with Project Manager Paul. We're delighted that he could assist you effectively and timely throughout the project. It's so great to hear that the pool looks amazing! Feel free to jump in when the weather warms up 🌞.
Taylor our supervisor was Very helpful in keeping things on schedule and resolving issues that were uncovered after the demo.
Ricky the sales professional was a big help in deciding on color choices and other remodel decisions
Highly recommend this company
Response from the owner:Thank you so much for your kind words! We're thrilled to hear that Taylor and Ricky were able to assist you effectively. Our team is always here to help with any decisions or challenges that may arise. We truly appreciate your recommendation!
Response from the owner:Thank you for your kind words! We are thrilled to hear that you had a great experience with our team. We appreciate your support!
What started out as a depth conversion has turned into my dream pool all thanks to the right guidance, patience, and experience from Project Manager Oz. He has been an absolute pleasure to work with and treats your pool build like it is his own. Sun State Pools in my opinion is the only way to go for pool building/remodeling in Az!
Response from the owner:We are thrilled to hear about your positive experience with our team! Project Manager Oz truly goes above and beyond to make each pool project a dream come true. We appreciate your kind words and look forward to creating many more dream pools for our clients.
Writing this to express my gratitude to Jacob. He is outstanding and goes above and beyond for us. Can’t wait to see the finished result!
Response from the owner:Thank you so much for your kind words! Jacob truly is a gem on our team. We're thrilled to hear that he's exceeding your expectations. We're excited for you to see the final outcome too!
Highly recommend! Great experience from start to finish.
Response from the owner:Thank you so much for your kind words! Our team is thrilled to hear that you had a positive experience with us.
The Sun State team did a great job on our remodel project from start to finish. Ricky helped us think through the design process at our home and in the design center making sure all our questions were answered before starting. As soon as we got going Jason managed the project all the way through making sure all the small details were done right. Overall we are very happy with the results and experience of working with Sun State.
Response from the owner:Thank you for your kind words! Our team is thrilled to hear about your positive experience with us. We always strive to ensure that every detail is taken care of from start to finish. It was a pleasure working with you on your remodel project, and we are delighted that you are happy with the results. If you ever need anything in the future, feel free to reach out.
Response from the owner:Thank you so much for your kind words! Our team is thrilled to hear about your positive experience. We truly appreciate your feedback and look forward to serving you again soon!
I interviewed 5 companies before choosing Sun State Pools to resurface my pool deck/patio with Acrylic Lace Decking. I read positive reviews about the company, liked Ricky's straight forwardness, the price was reasonable and they offered the best warranty. The two man team who did the grinding off of the old surface, cleaning, texturizing and painting were hard working, polite and cleaned up everyday before they left. Matt, the supervisor, was on sight several times to check on the work and my satisfaction. I made a good choice and I recommend them.
Response from the owner:Thank you for choosing our team for your pool deck resurfacing! We're thrilled to hear about your positive experience with Ricky and our hardworking team. Matt and the crew will be delighted to know about your satisfaction. We appreciate your recommendation!
Sun State resurfaced my 20+ year old pool beautifully. Nervous about going with the most reasonable bid, but Ricky's support and guidance was great. Oz lead...
Polynesian Paradise Association hired SunStatePools to resurface our community pool. Not only did they give us the best price out of 6 bids, they did a...
I recently had a pool remodel and was very pleased with the work of Sun State Pools. They were very fast getting the work done and kept in touch with me at...
I wish I could leave Sunstate Pools a perfect review, but I just cannot in good conscience. Give it five stars. The sales guide Nick was fantastic and not...
We had our pool resurfaces and added new travertine. Pleased with the work. They listened and delivered. I would have given them 5 stars but the forgot the...
We love our pool remodel! Sun State pools and their staff were so easy to work with. We had open lines of communication with them every step of the way....
We remodeled our 35000 gallon pool with Sun State pool. I took 15 quotes from top pool remodel companies in Scottsdale and Phoenix and after very careful...
Had old plaster pool resurfaced with mini pebble. Reymundo, our superintendent was the best. Great communicator, on time, strong sense of accountability...
We had our pebble tech redone and added some ceramic tile and glass tile. Couldn't be happier. The finished product is amazing and all the workers did a...
Sun State Pools was terrific from start to finish! Mike and Ricky made sure to be on top of the job every step of the way. They started the job earlier and...
Sun State Pools resurfaced and titled my very old pool. They also installed a tanning shelf and replaced my pool pump. Mike, Jacob and the entire team...
We just finished remodeling our almost 30 year old pool. Our plaster showed some wear and we replaced it with pebble tech. The waterline tile was outdated...
Why didn't I make the change earlier?
I was doing business with the same pool company for 13 yrs. I was never happy. They lied to me, cheated me out of...

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