Reviews
Hear what others have to say about their experience.
Taylor our supervisor was Very helpful in keeping things on schedule and resolving issues that were uncovered after the demo.Ricky the sales professional was a big help in deciding on color choices and other remodel decisionsHighly recommend this company
Marina Stojic
Marina Stojic
1738016509
Taylor Moore
Taylor Moore
1737665634
What started out as a depth conversion has turned into my dream pool all thanks to the right guidance, patience, and experience from Project Manager Oz. He has been an absolute pleasure to work with and treats your pool build like it is his own. Sun State Pools in my opinion is the only way to go for pool building/remodeling in Az!
Kyle Ronan
Kyle Ronan
1737499611
Writing this to express my gratitude to Jacob. He is outstanding and goes above and beyond for us. Can’t wait to see the finished result!
Caitlin Howell
Caitlin Howell
1735773891
Highly recommend! Great experience from start to finish.
Ryan Euler
Ryan Euler
1733574676
The Sun State team did a great job on our remodel project from start to finish. Ricky helped us think through the design process at our home and in the design center making sure all our questions were answered before starting. As soon as we got going Jason managed the project all the way through making sure all the small details were done right. Overall we are very happy with the results and experience of working with Sun State.
Ken Kennedy
Ken Kennedy
1732654992
Cheryl Kowalski
Cheryl Kowalski
1732074403
I interviewed 5 companies before choosing Sun State Pools to resurface my pool deck/patio with Acrylic Lace Decking. I read positive reviews about the company, liked Ricky's straight forwardness, the price was reasonable and they offered the best warranty. The two man team who did the grinding off of the old surface, cleaning, texturizing and painting were hard working, polite and cleaned up everyday before they left. Matt, the supervisor, was on sight several times to check on the work and my satisfaction. I made a good choice and I recommend them.
Dhillon Sandhu
Dhillon Sandhu
1731961933
I can't say enough good things about Sunstate Pools! From the moment I reached out, their team was incredibly responsive, knowledgeable, and genuinely eager to help.They went above and beyond to assist me with a challenging situation, providing expert advice and solutions that exceeded my expectations. Their professionalism, attention to detail, and commitment to customer satisfaction truly set them apart.If you're looking for a reliable and trustworthy pool company, I highly recommend Sunstate Pools. Thank you for turning a stressful situation into a smooth experience!
Lisa Baker
Lisa Baker
1731704576
Service was outstanding and the technician was very helpful and cordial. Highly recommend.
Dennis Jupina
Dennis Jupina
1731546897
Incredible team at Sun State Pools. Very helpful, Knowledgeable and most of all friendly. They understand your needs and and the service is outstanding. Their with you every step of the way. Every member of the team puts your needs first. Thank you Sun State Pools.
Susan Anderson
Susan Anderson
1730679460
Sun State took our 22 year old, tired, chipped pool surface and made it beautiful. Ricky helped us pick out new tiles and pebble finish. Manuel worked miracles with the tile installation and Oz coordinated the amazing team throughout the entire process. Sun State’s bid was reasonable, their team was extraordinary, and their reviews do not exaggerate. Great company!
Susan A.
Susan A.
1730652572
Sun State resurfaced my 20+ year old pool beautifully. Nervous about going with the most reasonable bid, but Ricky's support and guidance was great. Oz lead...
Eddie Idrizovic
Eddie Idrizovic
1729475819
Great people to work with. Bid the job, came out and did a great job. Trustworthy people, did what they said they were going to when they said they would do it. Quality work as well, I am very happy with them and will use them again.
Cherie Reins
Cherie Reins
1729457637
Our pool is beautiful..
Work was done on time. Very pleased with the people who did the work, and also all the people in charge. Job was left clean and neet . Highly recommend.
keith bryant
keith bryant
1729123177
We had our pool and spa just completed by Sun State with new tile and Pebble-Tec finish. The results are fantastic and a huge improvement over our prior tile and finish. The staff at Sun State kept us informed of the various steps which proceeded along in a timely manner. The demolition, tile and pebble tec crews all did terrific work cleaning up afterwards spotlessly. Matt the job foreman paid several visits including installing new fittings and re-starting the pool equipment. I would highly recommend Sun State to any homeowner considering a pool project or update.
Allen Muggli
Allen Muggli
1728755160
Matt is the superintendent. Communication has been good and work has been top notch. Very pleased.
Michael Watkins
Michael Watkins
1728253909
Sub-contractors that finished our pool that Sunstate hired were quite knowledgeable and professional. we had a rather unique situation to our original pool contractor filed bankruptcy. They had told me they don't like to finish what others have started, so I am glad that they were able to finish even though it was drug out several months. I would recommend them.
R Bischof
R Bischof
1727300269
The work ultimately was good but the communication was extremely poor. I was never given an accurate schedule. The work was scheduled for two days and took 5. Workers broke a landscape light and electrical cover. It was never mentioned to me. They threw all their trash on top of the pool cover. It was cleaned up at the end but we had to look at it daily. They collected 50% up front which is standard. They then charged the remainder and requested a favorable review when the work was scheduled to be done. It wasn’t done yet.
Sun State pools did a great job. Bella as the project manager was always responsive and helpful keeping me informed every step of the way. Matt who took charge of the project was amazing. Great disposition, great communicator, very easy to work with and personally dedicated to getting the job done right. I highly recommend them for any job big or small you need to complete.
Greg Bronemann
Greg Bronemann
1724448519
Sun State Pools did a great job refinishing our pool. Looks great, they removed the old plaster and replaced it with Pebble tec.
Harry Martin
Harry Martin
1724211423
Pool tech Jason came to my house and cleaned my filters and got my pool light going. The service was very professional and fast. 5 stars!!
Tony Borelli
Tony Borelli
1724210500
I know Jason for a long time and he has very reliable and professional plus I love him. He’s my brother.
Tur Bo
Tur Bo
1724177193
Phenomenal customer support and customer care, reliable, and all aspects of the business. They’re absolutely wonderful.
James Baker
James Baker
1724172477
If you have any problems with your pool, this is the company to call. Very honest and fairly priced. Jason is the best. Even in the Arizona sun, he will work hard to make sure everything is done right. I won't go to anyone else
Nick Kalna
Nick Kalna
1723240957
Had repairs needed to my motor and some plumbing, Jason W came out got me a great estimate and all the parts and repair done in no time. Its a completely different pool !Sun state has taken care of a beautiful re plaster of the our pool thank you all for the great help !
Lou Boscia
Lou Boscia
1723239229
We had Sun States complete a pool & spa remodel - new tile, new interior (pebbletec). We were very happy with their pricing, the quality of their products, & their service. They kept us informed of their work ( what they had to do & the times they would arrive) The workers were great - many different crews but all went above & beyond in the service they provided. They worked around our schedule for getting the work completed in a timely manner so we didn’t lose much ‘swim’’ time. Nick was our salesman, Oz was our foreman & Bella kept us informed - everyone was great. I would recommend them to anyone & BTW - our pool & spa look beautiful!
Steve W.
Steve W.
1722861882
Polynesian Paradise Association hired SunStatePools to resurface our community pool. Not only did they give us the best price out of 6 bids, they did a...
Robert Milbourn
Robert Milbourn
1722815276
Great overall job they did. Special shout out to Jacob, our project manager. He helped to line up all the contractors and kept them on schedule. We had a few hiccups along the way, but if we reached out it was quickly fixed. Since we had it done, a few months later a tile sank in and cracked and they immediately fixed it under warranty. I’ve recommended them to others.
Ashley Gordon
Ashley Gordon
1722381090
Sun State Pools did a wonderful job! From a low pressure, comfortable sales experience to highly communicative superintendents and scheduling, we were in good hands all the way around. They stuck to the timeline they gave us, and even offered options to get work done sooner if possible. Thankful to the team for giving us our dream back yard!
David Turner
David Turner
1722228927
Matt Riney has been exceptional to work with. He is prompt in returning call or emails, checks regularly on the progress of the pool and will offer advice to insure the customer’s satisfaction. I’ve already recommended Sun State Pools to our neighbors and the first person to reach out to my neighbor was Matt.
Kent Snodgrass
Kent Snodgrass
1721323475
We remodeled an old plaster pool with mini pebble, new tile and a new waterfall feature. Sunstate Pools also completed a beautiful hardscape section behind our pool. Jacob, our superintendent did an outstanding job communicating with us during the project. Pricing was competitive compared to three other pool companies. I was happy with the final product and the reliability that Sunstate Pools provided. I would highly recommend using Sunstate Pools for your next project.
Our project manager (Jacob) was fantastic. He got the project over the finish line and bent over backwards to make sure we have a great experience. Thank you Jacob!
Coupon
Coupon
1720192742
Sunstate Pools did an excellent job remodeling our Pebble Tec pool. Everyone involved with this remodel was very professional responsive, flexible and and punctual. I would highly recommend Sunstate pools.
Kara Neureuther
Kara Neureuther
1719260599
The whole Sun State Pools team is amazing! They were extremely responsive, professional and communicated well. They also were incredibly honest and not just looking for the payment. Our pool & pool deck are beautiful, equipment runs perfect and any small issues we've had, they have addressed in a timely and professional manner. Highly recommend the Sun State team!
Don Hart
Don Hart
1718839760
We chose Sunstate to do our complete backyard and pool remodeling. Right from the start, our salesman Rickey was great and actually came in with the best quote and no reason for haggling. We signed up with Sunstate the very next day. Our project managers “Matt and Jason” did an excellent job explaining the process and executing the job in the assigned timeline we agreed on. All their crews were proficient, cleaning up each day. We Love our renovation and we would highly recommend Sunstate.
Kitty M
Kitty M
1718733628
Our project is complete and we couldn't be happier! Timely, efficient and responsive. We now have the desert oasis we always wanted thanks to the team of Bella and Rey. Thank you both for going above and beyond to ensure everything went off without a hitch.
Annie Osmond
Annie Osmond
1718397159
Sunstate Pools was awesome. They did a great job and made the process of refinishing our pool easy. Ray, the superintendent on our job, was especially helpful. He went above and beyond to help us solve a structural issue, and communicated with me every step of the way.
Keith Shamma
Keith Shamma
1718228983
Really happy with the great communication and attention to detail that I received from Taylor (superintendent) and Bella the scheduler for my pool remodel project. I interviewed and was quoted from multiple companies, but I am 100% confident and happy that I chose to work with Sun State Pools. Taylor was fast to respond to texts and calls, also very proactive on teaching us how the process would work. Bella was also amazing and responding to silly questions that I had late in the day and even after hours. Richard the initial sales person was also super helpful in the color selection of the tile and pebble tec. Very client service oriented company, and it shows. Will recommend Sun State Pools to anyone in the area looking to have their pool modernized. Great work, can't thank you enough!!
Lori Westlake
Lori Westlake
1716942022
SunState Pools did a full remodel of our pool and yard. Our Project manager Jacob was excellent at communicating with us and keeping things moving. All the contractors did an excellent job and Jacob would check their work and make sure we were happy with the outcome. We checked other companies before Sun State. They were the only ones who really listened to what we wanted. It is a plus that they handle all aspects of any work to be done. This is the company you want to hire !
Lawrence Cohen
Lawrence Cohen
1716915068
Very satisfied with the workmanship of the crew. Some spots on the pavers next to the pool deck were addressed within two days. Project done just in time for 100-degree weather.
Jennifer DeHart
Jennifer DeHart
1716404270
Jeff Kluth
Jeff Kluth
1715885094
I can't recommend Sun State Pools LLC highly enough! From start to finish, my experience with them was nothing short of exceptional.First off, the speed in scheduling was impressive. I reached out to several companies for quotes on resurfacing my pool deck and backyard concrete areas, and Sun State Pools was not only prompt in their response but also incredibly accommodating with scheduling the work. They understood that I wanted to get the project done efficiently and worked with me to find a time that suited my needs.When it came to the quality of workmanship, Sun State Pools truly exceeded my expectations. The team they sent was not only skilled but also meticulous in their approach. They paid attention to every detail, ensuring that the resurfacing was done flawlessly. The end result was a pool deck and backyard that looked brand new, adding significant value to my property.What really stood out to me, though, was the follow-up and engagement throughout the process. From the initial consultation to the completion of the project, the team at Sun State Pools was communicative and attentive. Special thanks to Ricky and AJ for their outstanding customer service. They went above and beyond to ensure that all my questions were answered and that I was completely satisfied with the work being done.Overall, Sun State Pools LLC has set the bar high when it comes to pool deck and concrete resurfacing. If you're looking for a company that delivers top-notch service, quality craftsmanship, and outstanding customer care, look no further than Sun State Pools. I'm beyond thrilled with the results and will definitely be using their services again in the future!Before Picture - 3 different colors of concreteAfter Picture - 1 unified finish and colorTotal Sq. Ft. - 1800Total Project Time Once Initiated - 5 Days from Demo to Complete with 2 Days being over a weekend.
Matt Hunzinger
Matt Hunzinger
1715753373
We were redoing our landscaping and decided we needed to resurface our 23 year old pool. We contacted several companies for quotes and chose to work with Sun State Pools. The whole team was great to work with. They are very knowledgeable, work well with your schedule and did an exceptional job. Our pool turned out better than we imagined and everyone who has seen has been very impressed
John C.
John C.
1715316618
I recently had a pool remodel and was very pleased with the work of Sun State Pools. They were very fast getting the work done and kept in touch with me at...
Eric Cumley
Eric Cumley
1715275851
Sun State Pools recently completed a full-scale pool/patio remodel of a 21-year old resale my wife and I purchased in Goodyear/Pebble Creek. Our experience with Sun State was outstanding. Jacob Victor was the project manager assigned to our job and he is exceptionally good to work with. Along with being super knowledgeable and a great communicator, Jacob pays careful attention to detail and places a high priority on getting things done right. His reliability and high standards combined with the Sun State's skilled craftsmen produced an absolutely gorgeous result. I could not recommend Sun State more highly. PS before hiring Sun State I also interviewed *six* other remodel contractors. Believe me, I did my homework and I absolutely chose the right company for the job (plus their pricing was right in line with the other firms we considered.) If you're looking for a premium result on your pool/patio project let me save you some time. Just call Sun State today. You won't be disappointed.
Kali C.
Kali C.
1710766068
I wish I could leave Sunstate Pools a perfect review, but I just cannot in good conscience. Give it five stars. The sales guide Nick was fantastic and not...
Chrissie C.
Chrissie C.
1708874478
We had our pool resurfaces and added new travertine. Pleased with the work. They listened and delivered. I would have given them 5 stars but the forgot the...
Holly W.
Holly W.
1693334720
We love our pool remodel! Sun State pools and their staff were so easy to work with. We had open lines of communication with them every step of the way....
Sandhya G.
Sandhya G.
1693239061
We remodeled our 35000 gallon pool with Sun State pool. I took 15 quotes from top pool remodel companies in Scottsdale and Phoenix and after very careful...
Amanda R.
Amanda R.
1688402299
Had old plaster pool resurfaced with mini pebble. Reymundo, our superintendent was the best. Great communicator, on time, strong sense of accountability...
Deanna F.
Deanna F.
1682368205
We had our pebble tech redone and added some ceramic tile and glass tile. Couldn't be happier. The finished product is amazing and all the workers did a...
Sandra H.
Sandra H.
1678102646
Sun State Pools was terrific from start to finish! Mike and Ricky made sure to be on top of the job every step of the way. They started the job earlier and...
Stephanie A.
Stephanie A.
1643963358
Sun State Pools resurfaced and titled my very old pool. They also installed a tanning shelf and replaced my pool pump. Mike, Jacob and the entire team...
Kim Z.
Kim Z.
1638105817
We just finished remodeling our almost 30 year old pool. Our plaster showed some wear and we replaced it with pebble tech. The waterline tile was outdated...
Consumer A.
Consumer A.
1565692881
Why didn't I make the change earlier? I was doing business with the same pool company for 13 yrs. I was never happy. They lied to me, cheated me out of...
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